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Return defective item

We have 90 free warranty days and 1 year technical support. please offer us the following informations to confirm before you return the item..

A  pictures of the item you receive and videos to show us the quality problems of it.
B.  pictures of the bar codes and our original package of the item.
C . the receipt of your postage

 If you send back the item within 90 days from our shipping,  when we receive the package and affirm the problems, we can afford no more than 35% of the returned product value, the maximum is $40 to make up your the postage. We will refund your item value or resend to you free.

If you send back the item after 90 days within 150 days from our shipping, you have to pay for the return postage. when we receive the package and affirm the problems, we can resend to you for free, please pay attention that under this circumstances, we will not refund any more.

If you send back the item after 150 days within 1 year from our shipping, you have to pay for the back and forth postage, also with the repairing cost. under this circumstances, we will not refund any more.

Note: if you open a dispute or chargeback, we will not return any postage for you. please contact us first before you open a dispute or chargeback if you want to return package.